Overview & History
The North Texas Tollway Authority has been connecting North Texans for 25 years, serving one of the fastest growing metro areas in the US. We serve more than 14 million drivers through safe, well-maintained roads, which has brought significant and continued economic growth and development. We were the first tolling agency in the US to use electronic tolling technology with the TollTag. We were also among the first to convert an entire network of roads to cashless tolling (2010). NTTA is dedicated to continuing its legacy as a leader in tolling technology and transportation.
The TollTag is your ticket to quick and convenient payment every time you drive with us. The TollTag is the most cost effective and efficient way to pay for tolls. It uses a radio frequency to communicate with our tolling equipment, which automatically deducts tolls from the driver’s prepaid TollTag account. Customers without a TollTag pay the higher ZipCash (pay-by-mail) rate for their toll road travel - twice as much than TollTag customers. ZipCash customers can cut their toll bill in half when they get a TollTag.
Our Mission
We are committed to providing a safe and reliable toll road system, increase value and mobility options for our customers, operate the Authority in a businesslike manner, protect our bondholders, and partner to meet our region's growing need for transportation infrastructure.
Our Values
Team First
We all work toward doing things in the best interest of NTTA. Each employee forms our team, and our team is the foundation of our success.
Enjoy Work
Why is NTTA a great place to work? Our culture is based on great work, sharing ideas, collaborating on projects and supporting each other.
Excellence
We set high expectations and bring our best to every assignment, every day.
Positive Intent
Positive Intent is foundational to each core value. Having Positive Intent means consistently operating in the best interest of NTTA.
Environment Of Ideas
We are committed to continuous improvement, learning, skill development, problem-solving and creativity in everything we do.
Real Conversations
Having Real Conversations is key to successful communication, collaboration and teamwork.
Accountability
Accountability is a vital part of teamwork that helps build trust and Positive Intent. We take ownership of our individual contributions toward NTTA's goals, holding ourselves to the same standards we hold others.
Trustworthy
Being Trustworthy establishes our credibility, dependability and value as professionals, a team and a customer-driven organization.
2023-2027 Strategic Plan
NTTA created a Five-Year Strategic Plan in accordance with the Texas Transportation Code. Each year, we check our progress and make timely modifications. We have integrated our values and mission with our goals and objectives to create a strategy map. In turn, NTTA’s leadership team and Board of Directors develop priorities and initiatives based on our strategic plan.
Our Policies
